Amelia Todd | UX & Design
Hi, Amelia Here
I am a UX Designer via a prior career in Customer Service/Success, and a Marketing Degree. I am a people focused creative and throughout my roles I have had the same mission: Deliver great experiences always.
My design decisions are driven first and foremost by user needs. Products that don’t help you solve your problem as quickly as possible are frustrating. We’re all product users. We all know this. Having been on the receiving end of a customer’s frustrations, I appreciate this all the more. I make sure to ask the questions that get me to a place where I can create a true solution, not just put on a Band-aid.
I can help with interaction design, UX design, and UI design. Added bonus: having spent 5 years in SaaS customer service, I can put myself in the users shoes to properly understand and advocate for their needs.